Job detail: Full time Gender: ladies and Gents Salary neg Accommodation and transportation. Other benefits as per uae labor law. Key responsibilities of the role include: • Answer incoming calls and respond to customer’s emails. • Management and resolve customer complaints. • Sell products and place customer orders in the computer system. • Identify and escalate issues to supervisors. • Provide product and service information to customers. • Research required information using available resources. • Research, identify, and resolve customer complaints using applicable software. • Process orders, forms, and application. • Route calls to appropriate resources. • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. 00971526634903 00971561375040
Afghanistan
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